Inbound Sales Consultant

Yopa s purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities and each other. We are delighted to be expanding our teams during an exciting time of growth. Here at Yopa, our customers get a bespoke, high-end service, with the added benefit of easy to use and market-leading technology that helps them see every step of their sale as it happens. Our service also includes professional and dedicated local estate agents. Working both in our Hinckley office and from home, you''ll be the first point of contact for Yopa customers across the UK, handling incoming calls and emails, you will create a smooth journey ensuring our customers are move-ready. Building warm relationships using your consultative skills, you ll be comfortable seeking opportunities to offer our additional services, from valuations to mortgage advice when registering customers through the Yopa Hub platform, matching customers with their dream home and delivering a personal service throughout. This is an ideal role for confident customer care professionals with exposure to up/cross selling. Preferred Skills and Experience Estate Agency Knowledge (Desirable but Not Essential): An understanding of estate agency is a plus, but we provide all the training you need to excel in this role! Up-selling Proficiency: Confidence in up-selling additional products and services is essential. Exceptional Communication Skills: Excellent verbal and ..... full job details .....