Inbound Sales and Customer Service Executive

Leads oordinatorAdministrationWarm leadsTalent Guardian are delighted to announce that we are recruiting for an Inbound Customer Service Executive, for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity. This role plays a key part in managing all incoming leads generated from customer enquiries - all warm leads, with no cold calling involved. You''ll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key ResponsibilitiesHandle all incoming online enquiries quickly and professionallyContact customers to confirm details and qualify interestRecord accurate information on the internal systemPass qualified leads to the relevant sales or account management teamManage a high volume of daily calls while maintaining quality standardsProvide an excellent customer experience at all timesWork closely with colleagues to ensure smooth handover of leads About YouConfident and clear communicator, comfortable speaking with customers by Whatsapp, phone and emailSelf-motivated and able to work independentlyOrganised and reliable, with strong attention to detailAble to commute to the office in Alton five days a weekSome sales or customer service experience preferred (e.g. call ..... full job details .....