Inbound Fluent Dutch Speaker – Fully Flexible

Inbound Fluent Dutch Speaker – Fully Flexible between Monday–Sunday, 7am–8pm (40 Hours Per Week)

Do you have the passion and drive to align your career with your strengths, while being well rewarded for your contribution?

&#(phone number removed); All applicants must be within a 1-hour commute of our Sheffield offices.
&#(phone number removed);?&#(phone number removed); Training will be delivered on site. Once completed, you may have the option to work on a hybrid model (a mix of home and on-site working).

Edwards employment solutions are recruiting Customer Service Advisors for a well established client, you will be responding to phone calls and online queries via email and other digital channels. This role includes written communication, so you’ll need to be confident using a PC and demonstrate strong typing and grammar skills.

&#(phone number removed); £12.21 per hour (depending on experience), plus a pay progression plan
&#(phone number removed); 20 days holiday, increasing with service, plus 8 bank holidays (in lieu if scheduled to work)
&#(phone number removed); Full training & development in our modern training academy
&#(phone number removed); Clear career progression – many of our senior managers began in this role
&#(phone number removed); Access to our Employee Benefits Platform, saving you up to £1,000/year on everyday spending (available after 4 weeks of employment)

? Fluent in Dutch
? Strong written and verbal communication skills in Dutch and English
? Confident working in a fast-paced environment, while maintaining high quality
? Passionate about providing excellent customer service

&#(phone number removed); Responding to emails and phone calls from customers about their online orders
&#(phone number removed); Maintaining high standards of service to ensure fair and efficient support
&#(phone number removed); Escalating queries to relevant internal or external departments when required
&#(phone number removed); Representing the brand professionally and ensuring customer satisfaction
&#(phone number removed); Written communication with customers in Dutch and English

&#(phone number removed); Full-time, flexible between Monday–Sunday, 7:00am–8:00pm (40 hours/week)