Inbound Banking Customer Service Advisors

Job Title: Inbound Banking Customer Service AdvisorsLocation: SwindonContract Type: Temporary OngoingSalary: 14.56 an hourWorking days: Monday to Sunday (Working 5 days only)Working hours: 8am to 8pm (Shift patterns Vary between)DBS and credit check required Are you passionate about delivering exceptional customer service in the banking sector? Our client, a prominent organisation within the Government and Public Sector, is seeking enthusiastic Inbound Banking Customer Service Advisors to join their dynamic team. This is an exciting opportunity to contribute to a vital service while enhancing your skills in a supportive environment.Key Responsibilities:As an Inbound Banking Customer Service Advisor, you will be the first point of contact for customers seeking assistance with their banking needs. Your primary responsibilities will include:Responding to incoming calls and inquiries with professionalism and enthusiasm.Providing accurate information regarding banking products and services.Assisting customers with account-related questions and transactions.Resolving customer issues effectively and efficiently, ensuring a positive experience.Maintaining up-to-date knowledge of policies and procedures to offer informed solutions.What''s in it for You?Competitive Salary: Enjoy a competitive pay package that reflects your skills and experience.Flexible Working Hours: Our client values work-life balance and offers flexible scheduling options.Training and Development: Benefit from ..... full job details .....