The Opportunity:
The Research Services Lead is responsible for the service delivery and line management of Lab Support Associates at AMB. The role acts as the Avantor Point of Contact (POC) for all services including sample and stock management, ensuring end-to-end service linkage and provision. The primary goal is to align services and improve operational efficiency through effective communication between AZ Sci Ops, scientists, and service providers.
Role Overview:
The Lead will oversee activities within an in vivo facility, supporting research scientists with on-site services such as consumable and waste management, housekeeping, equipment, and enrichment activities, in collaboration with partner suppliers. The role requires understanding of compliance, ethical standards, and regulations, serving as a key liaison with regulatory bodies.
Responsibilities include providing scientific and technical leadership, ensuring compliance with AAALAC protocols, animal welfare standards, and legislation. Supervisory experience in scientific support roles, particularly within in vivo settings, is essential, along with previous PIL license experience.
Service Responsibilities:
Experience with in vivo research; PIL license preferred
Manage Avantor Lab Support teams for effective service delivery
Oversee sample and stock management, supply chain activities
Act as site POC for stakeholders and scientists, ensuring coordination
Respond to customer requests, suggest improvements
Maintain operational metrics and knowledge base
Manage demand, capacity, and resource resilience
Lead improvement projects using Lean methodologies
Ensure services meet stakeholder and scientific expectations
Managerial Responsibilities:
Communicate Avantor services effectively across levels
Establish escalation/support structures with Lab Operations
Coordinate daily operations and performance management
Maintain documentation for compliance and training
Lead safety inspections and audits
Support cross-site engagement and innovation sharing
Prepare and analyze governance review data
Report unsafe acts or conditions
Manage cost-saving initiatives
Role Expectations:
PhD or equivalent in Biomedical Sciences, Pharmacology, or related field
Knowledge of animal ethics, IACUC, AAALAC standards
Line management experience
In vivo facility experience and PIL license
Strong service orientation, communication, and problem-solving skills
Proficiency in data analysis and reporting
Lean and project management skills
Capabilities:
Partner effectively with teams and suppliers
Manage multiple stakeholders
Understand internal/external team interactions and contributions
Knowledge of Good Laboratory Practices and AZ compliance
Leadership, change management, and quality management skills
Disclaimer:
These statements describe the general nature of work and are not exhaustive. Avantor is an equal opportunity ..... full job details .....