https://jobs.co.uk/job/in-form-customer-success-manager-yolk-recruitment--ae203722-26b9-4674-b584-a769a9c9401c RSS feed for In-form Customer Success Manager at Yolk Recruitment. en-gb Tue, 26 May 2026 10:19:34 GMT https://jobs.co.uk/job/in-form-customer-success-manager-yolk-recruitment--ae203722-26b9-4674-b584-a769a9c9401c https://jobs.co.uk/job/in-form-customer-success-manager-yolk-recruitment--ae203722-26b9-4674-b584-a769a9c9401c Wed, 13 May 2026 11:52:04 GMT Location: London | Salary: 40000.00-40000.00 Annual | Type: Permanent | Salesforce Customer Success Manager - 44,500 - Flexible Location (Remote Salary - 40,000) The Opportunity Yolk Recruitment Public Sector and Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Salesforce Customer Success Manager with a focus on Salesforce SaaS clients in the 1m- 10m ARR range. You will have experience maximising customer satisfaction and retention in a SaaS or technology services environment. What the Salesforce Customer Success Manager will be doing You will be responsible for leading the customer success function in both strategy and delivery -with a focus on lifetime value and customer satisfaction; combining operational leadership, commercial accountability and strategic development. Define and implement a scalable customer success model using current product maturity and customer baseLead and Develop the Customer Success TeamEnsure structured onboarding, adoption, renewal and extension process to support sustainable growthUnderstand and amplify the voice of the customer through formal and informal feedback What the s... Permanent