Import Coordinator

Hayley Dexis has an exciting opportunity available for an Import Coordinator within the Import Team based at our HQ in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits.

Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK.  With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries, ensuring the efficient and reliable operation of fluid power systems.  We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the Import Coordinator

This role is office based 5 days per week, working 8am – 5pm.

Reporting into the Lead Import Coordinator, you’ll be supporting our branch network & HQ with international shipping (Import & Export) logistics.

There is a lot of paperwork to deal with, mainly from customs. It’s your role to check that paperwork which contains charges for imports.

In this role it’s essential that you are detail orientated, a quick learner and highly organised.

It’s a highly rewarding role that we enhance your knowledge within the import and exports logistics along with building confidence within a business administration position.

Key responsibilities as our Import Coordinator

• Supporting the branch network with transportation of international shipments.
• Sourcing prices for the transport and clearance of goods.
• Communication with internal and external personnel over the telephone and email.
• Processing bookings on external systems such as DHL, FedEx, UPS and others.
• Record keeping to a high standard to ensure compliance.
• Arrange and complete all necessary import/export paperwork, such as clearance instructions, and ensure information is accurately processed by external forwarders.
• Communicate with Internal and external personnel about shipment tracking and provide updates on delivery schedules.
• Using the companies bespoke ERP system to enter information and process the shipping of orders.
• Resolving any issues or delays that may arise during the importation process.
• Ensuring proper classification and valuation of imported goods for customs clearance.

What we're looking for in our Import Coordinator

• Strong digital competence
• Attention to detail
• Expertise in Office suite software (primarily Excel and Word)
• High level of reading comprehension for the interpretation of customs regulations
• High level of written competency to liaise with international suppliers & customers
• High levels of organisation and proficiency in record keeping
• Experience using Cloud sharing software and shared worksheets.
• A fundamental understanding of logistics/ customs compliance is beneficial but not essential

What you’ll get in return

• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• Training provided through our own Hayley Academy.
• Company pension (if eligible). 
• Life Assurance cover (x2 salary).
• Invitation to healthcare schemes.
• Wellness programmes.
• Uniform and PPE provided. 
• Excellent opportunities and career prospects available.

The recruitment process

Adverts will close on Sunday 12th October

Process;

• Initial Screening
• Online Testing
• Teams / Video Interview
• Face to face interview

Interviews will be held at our Halesowen offices.

Candidates selected for interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. 

Finally...

We know sometimes you might feel that you don't meet the criteria or may have questions about the role or process - we're here to help so please ask us! You can contact us here; (url removed)

We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Import Coordinator.