Import Clerk

Import Clerk
📍 Solihull
🕒 Full-Time (Including Rotational Sundays)
£26,000- £30,000
We are seeking a detail-oriented and proactive Import Clerk to join our team in Solihull. In this role, you will manage the end-to-end import process, ensuring goods are brought into the country efficiently, compliantly, and on time—from initial quotation through to final invoicing.
Key skills
Experience using CDS to clear import shipments.
Previous use of ASM Sequioa would be an advantage, but not essential.
Key Responsibilities
Documentation & Compliance
Prepare, review, and process all import documentation, including air waybills, commercial invoices, and certificates of origin. Ensure full compliance with customs regulations and applicable tax requirements.
Customs Clearance
Coordinate with customs authorities to facilitate the smooth and timely clearance of goods. Manage Duty and VAT payments as required.
Freight Management
Liaise with our global network of colleagues to arrange transport, bookings, and delivery of freight from the shipper’s premises to the customer’s location.
Customer Service
Act as the main point of contact for customers, providing regular shipment updates and resolving any delays or issues efficiently.
Administrative Duties
Create and manage job files, prepare and issue invoices, maintain accurate records, and produce customer quotations.
About You
Strong attention to detail and organisational skills
Excellent communication and customer service abilities
Ability to manage multiple shipments and deadlines
Knowledge of import procedures and customs regulations
Proficient in administrative and documentation processes