Import Bookings Operator

Our client, a freight forwarder is looking for an Import Bookings/Operator to join their office in Dudley.Core Role ResponsibilitiesReceive, process and manage multiple different customers incoming IMPORT bookings in agreed time frames to company standards / procedures and guidelinesSea and Air freight imports - including FCL / LCL and air freight - dealing with co loaders / KMB overseas agents to arrange. Liaise with co loaders and overseas agents to fulfil customer bookings covering the full range of requirements in terms of: Quality data input for new bookings into company booking platform Box Top and confirmations to suppliers and clients. Problem resolution including vessel delays / spotting potential issues / import ETA tracking /sourcing alternative options where required / Cross trade bookings Job tracking and customer communication throughoutSending customs clearance template to import clearing agent to complete clearance on KMB behalf prior to arrival in UKBooking UK deliveries with consolidators / shipping lines or merchant hauliers Closing the job when completed to customer satisfactionAccountable for ensuring highest levels of data quality data input into bespoke program in the timescales required by company Requirements : The successful candidate must have previous experience in the FREIGHT FORWARDING Sector for minimum 2 years.They will be a good team player, have excellent verbal and written communication skills and able to work in a fast paced and exciting ..... full job details .....