Import administrator

Import AdministratorLocation: Stoke-On-TrentHours: Monday to Friday, Full-Time About the RoleOur client is currently looking for an Import Administrator to join their busy and fast-paced operations team. This role plays a key part in ensuring the smooth coordination of import shipments across Europe, providing essential administrative and operational support. Key Responsibilities Coordinate and arrange European cargo collections and manage customer bookingsLiaise with European partners and agencies to ensure a seamless serviceCheck and process commercial invoices accuratelyCommunicate with internal departments including customs, transport, and warehouse teamsProvide quotations for European import shipmentsPrepare domestic delivery documentation for transportInput shipment details, costs, and charges into the transport management systemPrepare unloading lists for warehouse operationsMaintain accurate and up-to-date administrative recordsEnsure effective communication across departments to support timely delivery of goodsManage spreadsheets and track shipment dataHandle customer queries and resolve issues in a professional and timely mannerRespond to customer enquiries via phone and emailSupport continuous improvement of internal processesAssist with additional tasks as required by management Requirements and Skills Previous experience in an administrative or customer service roleExperience within logistics, freight forwarding, or European import/export operations is highly ..... full job details .....