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Permanent

Implementation Specialist

IO Associates
Bath
money-bag £40000 Annual
Posted: 07 October 2026 (2 days ago)
Closing date: 06 November 2026
Ref: 3190725541

Role: Implementation Specialist (Professional Services - HealthTech)Location: Predominantly Remote (Occasional team meetings in Bath)Salary: up to £40,000Are you a customer-focused software professional with a passion for modernising healthcare delivery?We are partnered with an established, mission-driven HealthTech provider whose clinical software platforms directly support healthcare teams and patient outcomes across the UK.Due to expansion across their Professional Services function, they are looking for an Implementation Specialist to take ownership of customer onboarding, solution configuration, and deployment. The role is predominantly remote, with occasional travel to Bath for team collaboration days.In this customer-facing role, you will act as the trusted technical and delivery partner from pre-sales technical scoping through to system configuration, deployment, and operational handover.Key Responsibilities End-to-End Onboarding: Lead project planning, scoping, technical configuration, and deployment of software products and modules tailored to healthcare operational needs.Technical Problem-Solving: Act as the primary technical point of contact during rollout, managing configurations, troubleshooting integration challenges, and removing blockers to secure a smooth go-live.Commercial andamp; Scope Alignment: Partner closely with Sales and Account Management to keep projects aligned with agreed deliverables, prevent scope creep, and identify technical value-add ..... full job details .....

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