Implementation Senior Lead

Are you an experienced implementation professional who thrives on leading complex change and delivering real value for clients?We''re looking for a confident and versatile Implementation Senior Lead to join our specialist Implementation Team at NHS Shared Business Services. You''ll be part of a collaborative, high-performing team that supports NHS organisations through onboarding, transformation and optimisation, working across Client Onboarding, Data and Technology, Client Success, Mergers and Reconfigurations and Strategic Delivery. Our culture is client-centred, supportive and improvement-focused, giving you the opportunity to influence, lead and make a genuine impact across the NHS.If you''re motivated by delivering high-quality implementations, supporting clients through change and helping shape best practice at scale, this is a fantastic opportunity to take the next step in your career.This is a hybrid role, combining home working with travel to client sites and occasional overnight stays when required, particularly during key implementation phases or stakeholder workshops.What you''ll be doing:Leading end-to-end implementation activity for new and existing clients across the A2R and EPM workstreams.Acting as a senior point of contact for clients, resolving escalations and providing expert guidance and assurance.Delivering process impact workshops, walkthroughs, training sessions and best practice adoption.Analysing and manipulating client data to support ..... full job details .....