Implementation Manager

Implementation Manager (Customer Rollout) Liverpool / Hybrid 500 - 600 p/d - Outside IR35 9 Month Contract We''re partnering with an purpose-driven organisation undertaking a significant system transformation programme and are looking for an experienced Implementation/Rollout Manager to lead the migration of a new payroll platform to approximately 1,500 clients. With the platform nearing completion, the focus now shifts to delivering a structured, phased rollout that ensures customers are successfully migrated with minimal disruption. This is a client-facing delivery role, coordinating the overall implementation rather than leading the technical build. Working alongside the programme team, and the wider Operations and Marketing function, you''ll own the customer rollout plan, ensuring each phase is delivered smoothly from initial communications through to post go-live support. What you''ll be doing Develop and own the end-to-end rollout strategy across a 12-phase customer migration programme. Build detailed implementation and migration plans, ensuring each rollout wave is fully planned and ready for delivery. Coordinate customer communications, training and readiness activities ahead of each go-live. Work closely with stakeholders across the business to ensure a seamless implementation. Manage rollout risks, issues and dependencies, escalating where appropriate. Lead go-live planning and coordinate hypercare activities following each deployment. Gather customer ..... full job details .....