Implementation Engineer

Career Level: 10S SeniorPosting Date: 18 May 2025Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step!At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we''re looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations.What You''ll Be Doing:Install EPoS systems and associated software at client venues.Build and install customer-specific data onto the system.Train clients on using the software effectively.Ensure all systems are configured to meet client requirements before installation.Conduct system handovers and provide post-installation support.Maintain strong client relationships, offering expert guidance and troubleshooting.Work closely with internal teams to ensure smooth implementations.What We''re Looking For:At least 12 months of experience in a similar role.Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.)Understanding of Cloud solutions.Strong PC and EPoS hardware knowledge.Excellent verbal and written communication skills.Software and hardware troubleshooting skills.Knowledge of Windows desktop and server environments.Basic networking knowledge ..... full job details .....
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