iManage Application Specialist

iManage Application Specialist (12-Month FTC)Birmingham (Hybrid)VIQU have partnered with a leading global brand who are seeking an experienced iManage Application Specialist to join them on an initial 12-month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document Management System (iManage), alongside broader application services and emerging AI initiatives. The successful iManage Application Specialist will play a central part in ensuring application stability, driving service excellence, and acting as a key liaison between technical teams, business users, and third-party vendors.Key Responsibilities of the iManage Application Specialist: Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolutionSupport BAU operations such as patching, upgrades, monitoring, and documentationSupport DMS-related onboarding and offboarding processes, including workspace automation and document importsCollaborate with internal teams and external vendors on application enhancements and tooling integrationsContribute to projects involving the evaluation and rollout of AI-powered solutions and automation toolsSupport metadata, version control, and document lifecycle processes in line with operational best practicesAct as a trusted point of contact for business users, ensuring application needs are met effectivelySupport system compliance and vulnerability remediation ..... full job details .....