IM Apps Market Engagement Lead

Job Title: IM Apps Market Engagement LeadLocation: Lonon (hybrid)Contract: dec 26Job Description:Key responsibilities:. Work as a POC for market engagement - requirement analysis, requirement documentation, relevant ticketing, market communication, etc. Work collaboratively with the market and Product Team to document and ensure the consistency of user experience on instant messaging across platforms and systems. Define, prepare and review test scenarios andamp; content templates that reflect business requirements. Own activation of IM Apps capabilities and coordinate UVT with relevant market. Extend stakeholder awareness and knowledge about IM by providing them with toolboxes, dashboards and organizing info sessions covering IM capabilities, best practices and guidelines.. Own and prepare knowledge sharing documentations/presentations, etc. Ensure business units are achieving business value from global instant messaging solutions. Gather learnings and insights from markets. Support markets with the development of business cases for IM programs and capabilities. Blend commerce/marketing opportunities appropriately andamp; seamlessly into instant messaging journeys Team: No direct team management responsibilities Qualifications:. Bachelor degree in relevant subject (Business Management, Digital Marketing). Have a proven track record of delivering projects on Social Media/Instant messaging platforms. Strong documentation and project management skills. Must have good people ..... full job details .....