ICT Support Technician – Level 3 – Partnership Education

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice, where you’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in […]Do you pay into the Apprenticeship Levy? *How did you find us? *MessageI agree to the Privacy Policy. * I agree to the Privacy Policy.Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an

IT Support Apprentice , where you’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the

AZ-900 Azure Fundamentals

to boosting your confidence with

Confident Communication , and sharpening your people skills in

Customer Service Fundamentals , this role is your fast-track entry into the IT industry.Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you’ll work alongside a skilled and supportive team that’s passionate about empowering educators and students through reliable, future-ready technology.What You’ll Be Doing

While working towards your

Level 3 IT Support qualification

with

Baltic Apprenticeships , you’ll:Respond to remote helpdesk requests with timely and effective technical supportLog, track, and resolve support calls efficientlyCarry out hardware and software repairs in a fully-equipped workshopInstall and configure hardware and software across client sitesMaintain detailed network documentation and reportsSupport project needs by sourcing IT equipmentAttend on-site visits to assist schools directlyYou’ll receive full training and mentorship from both your workplace and the expert team at Baltic.37.5 hours per week , Monday to Friday, 9am–5pm23 days holidayPrivate healthcare ,

pension contributions ,

employee assistance programme , and

life assuranceMileage allowance

– 45p per mile for travel outside your regular commuteA

structured training and progression plan

within the companyPotential of an annual bonus!A keen interest in IT and problem-solvingExperience building a PCFull UK Drivers Licence and access to own carExperience in hardware repair or troubleshooting is a bonusConfident communication skills and a team-oriented mindsetFamiliarity with Microsoft Windows and OfficeA customer-first approach with strong interpersonal skillsSelf-motivation and a proactive attitudeYour Training with Baltic

This apprenticeship is more than just a qualification – it’s your launchpad into the IT world. You’ll complete:AZ-900 Azure Fundamentals

– a foundational cloud computing certificationConfident Communication

– develop self-awareness, body language, and digital presenceCustomer Service Fundamentals

– learn how to understand user needs, resolve conflict, and build professional relationshipsReady to Apply?

Click “Apply” and send us your CV! Once received, you’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.Eligibility

You must have the right to work in the UK and hold valid residency ..... full job details .....