https://jobs.co.uk/job/i-access-generalist-adviser-citizens-advice-woking--149558e6-eff6-47bb-8517-bc385864c51c RSS feed for i-access Generalist Adviser at Citizens Advice Woking. en-gb Fri, 26 Jun 2026 04:45:06 GMT https://jobs.co.uk/job/i-access-generalist-adviser-citizens-advice-woking--149558e6-eff6-47bb-8517-bc385864c51c https://jobs.co.uk/job/i-access-generalist-adviser-citizens-advice-woking--149558e6-eff6-47bb-8517-bc385864c51c Fri, 19 Jun 2026 11:52:11 GMT Location: Woking | Salary: 10000-500000 Annual | Type: Permanent | This is a joint venture between Citizens Advice Woking (CAW) and i-access, the drug and alcohol community service which offers specialist assessment, support, and treatment to people in Surrey who want help with their drug and/or alcohol use. The role is fixed term to the end of March 2027, but it is hoped that it will continue, subject to funding. We are looking for a highly motivated person to join our specialist team. It is essential that the applicant has recent experience of advising clients, at Citizens Advice or another comparable organisation. You will need to demonstrate that you can cope with a demanding caseload and that you are able to monitor and manage your own caseload to meet deadlines. The successful candidate will be required to work with i-access service users, either remotely or in person, the role is to provide information, advice, and casework in all areas of generalist advice, but particularly in the areas of welfare benefits, debt, and housing. Patience and empathy are essential. The i-access adviser will need to travel to the three i-access locations in Guildford, Redhill, and Chertsey as well as to CAW s office in Woking. It''s likely the role will al... Permanent