Human Resources Operations Manager

Overview

We are looking for a detail-driven and process-oriented

HR Operations Manager (12-month FTC)

to oversee and continuously improve HR administration and operational practices across our UK and Middle East (KSA and UAE) offices. This role plays a critical part in ensuring operational excellence, compliance, and employee experience across the full employee lifecycle.You will be responsible for optimising our HRIS (BambooHR), managing core people processes including payroll, compensation, onboarding, and benefits, and ensuring our policies, data, and reporting practices are fit for a growing, high-performing organisation.What you’ll be doing in this role

Lead and manage all HR admin operations across the UK and Middle East offices, ensuring accuracy, compliance, and consistencyDraft, review, and update HR policies in line with legal requirements and company valuesManage visa and sponsorship processes, ensuring legal compliance and a smooth experience for employeesLead the data and insight strategy for the People team, ensuring accurate and actionable reportingOptimise and maintain the HRIS, driving adoption and improving functionality to support business needsSupport the development and implementation of the compensation and benefits strategyOversee the administration and regular review of benefits to ensure competitiveness and relevancePartner with Finance to manage payroll oversight and resolve payroll queries efficientlyOwn and continuously improve the onboarding process to ensure a consistent and engaging experienceManage the administration of the pay and promotion process, ensuring transparency and accuracyWhat you’ll need to be successful in this role

Minimum of 5 years of proven experience in an HR operations role, ideally within a fast-paced, multi-location organisationDeep knowledge of HR systems (preferably BambooHR) and experience implementing and enhancing HRISSound understanding of UK and Middle East employment law and experience managing immigrationStrong data literacy and experience in developing HR reporting and insights for leadershipDemonstrated experience managing payroll processes in partnership with Finance or external providersKnowledge of compensation and benefits structures philosophy, including job gradingExceptional attention to detail, with strong organisational and administrative skillsStrong interpersonal and stakeholder management skills, with the ability to collaborate across teamsIdeally has experience in a creative or agency settingPrevious line management experience is preferredAvailable to work on-site in London 2-3 days per week (Birmingham also considered)HR qualifications, such as a degree in Human Resources; CIPD qualifications preferred but not essentialEmbodies and champions our core values in every aspect of your work - We’re In It Together, We Own It, We Aim Higher, and We Find A Smarter WayPlease note that this is initially a 12-month fixed-term contract, with the option to extend.Next Steps

If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application, however, this may vary depending on the volume of applications we receive. Good luck!As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.Seniority level

Mid-Senior levelEmployment type

ContractJob function

Human ResourcesIndustries

Design ServicesPublic Relations and Communications ..... full job details .....