Hub Administrator

Hub CoordinatorA leading and reputable charity based in Belfast, are currently seeking a Hub Coordinator to join their team.This is a Full-Time, Temporary Position (initially for 1-3 months).Hours of work: Monday to Friday (with varying shift patterns of 8am - 4pm, 10am - 6pmWith an hourly rate of £12.95 per hourJob Purpose: You will be responsible for acting as a first point of contact for all Services across a geographical area from the local coordination Hub. You will lead and support the referral process, co-ordination and booking of care as required, ensuring data and information is accurately inputted into operational and clinical systems. You will work alongside the Senior Co-ordinators in order to ensure the smooth running of the co-ordination hub and will also work alongside and liaise with clinical support and management staff as well as, customers.Essential Criteria:Previous experience within a similar role and of working within a customer service environment.IT proficient with the knowledge and use of Microsoft Office Word, Excel, Email and Internet.Experience of producing management and statistical reports.Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels.Ability to manage and prioritise a busy workload.Main Duties and Responsibilities:Maintenance of the daily rota which supports the allocation of staff. This includes responsibility for monitoring and highlighting the utilisation of each ..... full job details .....