HR Shared Service Manager FTC

Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract.This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment.The RoleReporting into the Head of People Hub and ER, you''ll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle.Key responsibilities include:Leading and developing the HR shared services teamOverseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administrationManaging workflow, capacity and SLAs to maintain a consistent, high-quality serviceActing as an escalation point for complex HR queries, driving root cause analysis and solutionsCoaching and developing the team to build a high-performance cultureDriving continuous improvement, process optimisation and use of HR systems and technologyPartnering with ER, Payroll and People Partners to ensure seamless deliveryEnsuring strong governance, compliance and data integrityAbout YouProven experience leading an HR operations or shared services teamStrong knowledge of the employee lifecycle and UK employment lawExperience managing SLAs, workflows and service deliveryA confident leader who enjoys ..... full job details .....