HR Operations Manager (UK and I)

Manpower are currently seeking an interim HR Operations Manager (UK andamp; I), to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben andamp; Jerry''s, Cornetto and Wall''s, and become an integral part of their fast-paced FMCG environment.

The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run until the end of FEB 2027, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £77,000 per annum, pro rata, depending upon experience.

The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We''re on a mission to create the ultimate snacking company.£ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.£ Because we know, life tastes better with ice cream.£

ROLE OVERVIEW:

We are seeking an experienced HR Operations Manager to lead a 12-month transformation and stabilisation programme across HR operations in the UK and Ireland.
This role is focused on delivering operational improvements, ensuring continuity during organisational transition activities, and embedding scalable, compliant, and efficient HR operational processes.
The role will drive operational outcomes across employee lifecycle delivery, HR systems transition, vendor performance, and workforce compliance, ensuring HR services effectively support all employees during a period of change.
The successful candidate will combine strong HR operational leadership with practical understanding of workforce challenges in a transforming business.

KEY RESPONSIBILITIES:
HR Operations Transformation andamp; In-Country Delivery

• Deliver stable, efficient, and compliant HR operational services across the UKandamp;I workforce
• Lead improvements to employee lifecycle processes to increase efficiency, consistency, and service quality
• Standardise and optimise HR operational processes across locations to support scalable service delivery
• Improve HR data governance, reporting accuracy, and operational process control
• Implement measurable improvements in operational efficiency and service outcomes
• Lead on various in-country projects as required

HR Systems andamp; Data Transition

• Act as UKandamp;I operational lead for Workday, ensuring strong data quality and effective system utilisation
• Support transition and implementation activities linked to Workday separation and system changes (OPUS)
• Partner with global teams to test, deploy, and embed system updates with minimal operational disruption (OPUS)
• Ensure system and data readiness to support ongoing business and organisational changes

Benefits andamp; Vendor Performance Delivery

• Ensure third-party HR vendors and benefit providers deliver agreed service outcomes and service levels
• Strengthen vendor governance and resolve service deliv