HR Operations Manager

Interim HR Operations Manager (Pay & Reward)The Role
We are looking for a senior-level Interim HR Operations Manager to provide leadership across our HR Operations service. This is a pivotal role focused on stabilising and embedding our Reward function during a period of organisational transition. You will ensure high-quality service delivery, lead continuous improvement projects, and prepare the organisation for our upcoming Total Pay & Reward Programme.Your Impact

• Operational Leadership: Manage the Pay & Reward team (3 direct reports) and lead service-wide improvements to streamline workflows and reduce silos.
• Reward & Recognition: Oversee job evaluation processes, manage staff benefit schemes, and ensure fairness and transparency in all pay practices.
• Establishment Management: Partner with Finance to oversee establishment control frameworks, ensuring high-quality data governance and reporting.
• Expert Advisory: Provide senior managers with expert advice on complex operational issues, including organisational change and reward legislation.
• Stakeholder Engagement: Build strong relationships with Business Partners, Trade Unions, and digital teams to modernise HR services.

What You’ll Bring

• CIPD qualification (or equivalent degree) is essential.
• Proven experience leading Reward, Recognition, or Compensation & Benefits services.
• Strong expertise in job evaluation and HR process redesign.
• Experience managing and developing teams to build capability and resilience.
• A track record of delivering effective communication and engagement activities.

The Details

• Contract: Interim
• Working Pattern: Hybrid working
• Team: Management of 2 Pay & Reward Officers and 1 Assistant

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