https://jobs.co.uk/job/hr-consultant-contact-centre-futura-design--ff67e69c-2578-4a52-9deb-e86c19c4975e RSS feed for HR Consultant - Contact Centre at Futura Design. en-gb Fri, 03 Jul 2026 21:00:08 GMT https://jobs.co.uk/job/hr-consultant-contact-centre-futura-design--ff67e69c-2578-4a52-9deb-e86c19c4975e https://jobs.co.uk/job/hr-consultant-contact-centre-futura-design--ff67e69c-2578-4a52-9deb-e86c19c4975e Thu, 02 Jul 2026 23:00:00 GMT Location: Coventry | Salary: Negotiable | Type: Contract | Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters.  The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the la... Contract