About the Role
This temporary HR Administrator - Rewards post sits within the People Services team at Northumbrian Water in Pity Me, Durham. Working full time on a six to twelve month contract, the successful candidate provides administrative support to the HR Helpdesk and Payroll functions. Duties include handling employee queries, maintaining accurate records, processing documentation and assisting with reward-related tasks. Hybrid working is available. Applicants should demonstrate strong organisational abilities, a customer-focused approach and confident IT skills, particularly spreadsheets. Pay ranges from £13.45 to £15.59 hourly, dependent on experience. Pertemps Newcastle is recruiting on behalf of the client.
HR Administrator (People Services) – 6-12 Month Temporary Contract
Location: Northumbrian Water, Pity Me Durham. Hybrid role.
Salary: £13.45 per hour (up to £15.59 depending on experience)
Contract: Temporary, 6-12 Months
Recruiter: Pertemps
Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis.
This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business.
Key Responsibilities
General Administration
- Provide comprehensive administrative support to the People Team.
- Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers.
- Manage incoming and outgoing post for the HR team.
- Arrange induction activities for new HR starters, including system access, introductions and meeting schedules.
- Schedule and coordinate team meetings, events and activities.
- Support wider People Services administration as required and provide cover for colleagues when needed.
- Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements.
- Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems.
- Reset employee and manager access passwords when required.
- Produce regular and ad hoc reports from Oracle and other HR databases.
- Administer holiday corrections within the Oracle system.
Essential Experience
- A minimum of 2–3 years' administrative experience.
- Experience managing multiple priorities within a fast-paced, reactive environment.
- A proven ability to work to deadlines and manage scheduled workloads effectively.
- Strong relationship-building skills with the ability to communicate effectively across teams and departments.
- Confident user of Microsoft Office, particularly Excel and Word.
- Experience using databases and systems to manage and progress work activities.
- Excellent verbal and written communication skills.
- Ability to quickly learn HR systems and processes.
- A proactive approach to identifying improvements and enhancing service delivery.
- Previous experience in an HR Administration or Customer Administration role.
- Knowledge of Northumbrian Water Group structures and departments.
- Advanced Excel skills including pivot tables, formulas and data analysis.
- Strong customer service focus.
- Excellent planning and organisational skills.
- Ability to work proactively and meet deadlines.
- Resilient, adaptable and confident in a busy environment.
- Self-motivated with the ability to work independently and as part of a team.
- Professional, positive and enthusiastic attitude.
- Ability to handle confidential information with discretion.
- Flexible approach and willingness to undertake relevant training.
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