About the Role
Pertemps Newcastle is recruiting an HR Administrator - Rewards for Northumbrian Water, based in Durham at Pity Me. This full-time, temporary contract runs for six months and offers a hybrid working pattern alongside a rate of £13.45 per hour. Joining the People Services function, you will deliver essential administrative support to the HR Helpdesk and Payroll teams, ensuring employees across the business receive a reliable service. The role suits a proactive organiser with a customer-focused manner and strong attention to detail. Your duties will involve handling general correspondence, maintaining accurate records, and assisting with reward-related queries, contributing to smooth daily operations within a structured team environment.
HR Administrator (People Services) – 6 Month Temporary Contract
Location: Northumbrian Water, Pity Me Durham. Hybrid role.
Salary: £13.45 per hour
Contract: Temporary, 6 Months
Recruiter: Pertemps
Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis.
This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business.
Key Responsibilities
General Administration
- Provide comprehensive administrative support to the People Team.
- Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers.
- Manage incoming and outgoing post for the HR team.
- Arrange induction activities for new HR starters, including system access, introductions and meeting schedules.
- Schedule and coordinate team meetings, events and activities.
- Support wider People Services administration as required and provide cover for colleagues when needed.
- Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements.
- Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems.
- Reset employee and manager access passwords when required.
- Produce regular and ad hoc reports from Oracle and other HR databases.
- Administer holiday corrections within the Oracle system.
Essential Experience
- A minimum of 2–3 years' administrative experience.
- Experience managing multiple priorities within a fast-paced, reactive environment.
- A proven ability to work to deadlines and manage scheduled workloads effectively.
- Strong relationship-building skills with the ability to communicate effectively across teams and departments.
- Confident user of Microsoft Office, particularly Excel and Word.
- Experience using databases and systems to manage and progress work activities.
- Excellent verbal and written communication skills.
- Ability to quickly learn HR systems and processes.
- A proactive approach to identifying improvements and enhancing service delivery.
- Previous experience in an HR Administration or Customer Administration role.
- Knowledge of Northumbrian Water Group structures and departments.
- Advanced Excel skills including pivot tables, formulas and data analysis.
- Strong customer service focus.
- Excellent planning and organisational skills.
- Ability to work proactively and meet deadlines.
- Resilient, adaptable and confident in a busy environment.
- Self-motivated with the ability to work independently and as part of a team.
- Professional, positive and enthusiastic attitude.
- Ability to handle confidential information with discretion.
- Flexible approach and willingness to undertake relevant training.
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