HR Administrator

Job Title: HR Administrator (People Services Advisor) Location: Warwick/Hybrid (2 days per week) Contract: 6 monthsYour Role: As an HR Administrator, you will play a pivotal role in ensuring smooth HR operations. Your responsibilities will include:Employee Support: Manage queries from employees via phone and email, addressing HR and employee-related issues.Data Management: Update and manage employee data within Service Now, ensuring accuracy and efficiency.Live Chat Operations:Oversee the daily operation of our live chat service, maintaining documentation and supporting the development of chat data and insights.Escalation Coordination:Support and coordinate all escalations across service lines, providing insightful reporting.Metrics andamp; KPIs:Monitor relevant metrics and KPIs, fostering a culture of continuous improvement.Internal Collaboration:Work closely with related teams to ensure seamless HR processes and effective interconnectivity.What You Bring:A solid understanding of ''hire to retire'' processes.Experience in managing payroll and benefits-related queries.Strong administrative skills with excellent attention to detail.Proficient written and verbal communication skills.Familiarity with SAP We''re looking for someone who is:Well-organised with strong planning skills.Detail-oriented and committed to excellence.Interpersonally skilled with a results-driven mindset.Open and flexible to change.If you''re ready to take the next step in your HR career and make a ..... full job details .....