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Temporary

HPE Customer Support Representative

Glasgow
money-bag 23810.00-23810.00 Annual
Posted 1 week ago

Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client''s location in Erskine.As a key member of our Customer Support team, you''ll be the go-to person for handling inbound calls and managing inbox requests. Your role will be crucial in ensuring the smooth execution of back-office functions and supporting the entire sales cycle process. You''ll provide essential assistance to our sales representatives, expertly managing incoming requests and directing them to the right individuals.Your role:Outbound partner engagement to support business needsDriving a high level of quality service support across the entire businessPerform detailed date entry in line with pre-defined processesManagement of incoming emails and calls from internal and external colleagues and partnersManage escalations through customer and partner engagementOwn opportunities and manage them through the sales cycle Your profile:Strong administration skillsExcellent organization and interpersonal skillsExperience working to tight deadlines with attention to detailA background in customer services or within a similar role would be advantageousProficiency in Microsoft Office (Excel, Word, PowerPoint) and reporting tools like PowerBI Why you''ll love it here:Innovative Environment: Join a team that''s all about breaking new ground in ..... full job details .....

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