Housing Tenancy Officer

Job Title: Housing Tenancy OfficerLocation: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote)Hourly rate £21.91 PAYE / £29.15 Umbrella per hourContract Length: 6-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP StartAbout the RoleWe are seeking an experienced Housing and Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately 700-800 general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high-quality tenancy management services and ensuring compliance with relevant legislation and organisational policies.Key ResponsibilitiesManage a designated patch of general needs tenants, providing responsive and proactive tenancy support.Oversee mutual exchanges and successions in line with current legislation.Carry out tenancy audits across 20-30% of your stock annually.Complete resettlement visits, 9-month tenancy checks, and other routine visits.Monitor and support compliance with gas safety requirements.Handle low-level antisocial behaviour (ASB) issues and support residents with more complex cases.Work closely with the legal team on the collaborative management of legal cases.Partner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders.About YouYou are an experienced Housing Officer who can confidently manage a diverse workload and ..... full job details .....