Housing Tenancy Management Officer

Tenancy Management Officer South London - covering Southwark and Lewisham £33,600 - £37,000, depending on experience Successful candidate will undergo a basic DBS check Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you ll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational ..... full job details .....