Housing Technical Support Officer (Surveying Team)

Client

Local Authority in Newham

Job Title

Technical Support Officer (Surveying Team)

Pay Rate

-18.33 an hour PAYE21.23 an hour PAYE

Hours

36 Hours a week(Mon-Fri) 9AM-5PM

Duration

Initial 3 Month Contract

Location

Hybrid Working- Minimum 3 days a week office based in Dockside Office,Newham

Description

Overall Purpose of Job

To provide high-quality technical, administrative, and operational support to the Surveyor Team in the effective management, maintenance, and improvement of the council''s housing stock. The role will ensure accurate data management, efficient project delivery, and effective communication between residents, contractors, and surveyors, enabling the team to deliver safe, compliant, and well-maintained homes.

Key Tasks and Accountabilities:

1. Support surveyors in preparing and updating property records, schedules of work, and drawings.
2. Assist in the collation and analysis of survey data, including condition surveys, compliance inspections, and building safety checks.
3. Help monitor contractor performance, logging progress and reporting non-compliance or delays.
4. Maintain accurate records in housing and asset management systems (e.g. Keystone, Northgate, Dynamics or equivalent).
5. Input survey results, contractor information, and compliance data.
6. Run reports and extract data to support programme planning, budget monitoring, and regulatory reporting.
7. Ensure drawings, specifications, and digital records are stored and managed according to council protocols.
8. Provide administrative and technical support on capital works, planned maintenance, and compliance programmes.
9. Support resident engagement activities, ensuring letters, notices, and communications are accurate and timely.

KNOWLEDGE/SKILLS

Essential

1. Experience of providing technical or administrative support in a housing, property, or construction-related environment.
2. Strong IT and data management skills, with proficiency in Microsoft Office (Excel, Word, PowerPoint) and asset management systems.
3. Good organisational skills with attention to detail and the ability to prioritise tasks.
4. Strong interpersonal and communication skills, with a customer-focused approach.

Desirable

1. Knowledge of housing maintenance, building safety, compliance standards, and Decent Homes requirements.
2. Experience working in a local authority or social housing environment.

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