Housing Systems Administrator

Housing Systems Administrator Salary: £21,460.08 per annum (FTE £26,467.43 per annum) Hours: 30 hours per week Location: Ipswich/ hybrid working Work Pattern: To be agreed between Mon-Fri Ref: IP380 Do you have a keen eye for detail and enjoy using accurate data to make a difference? This role plays a key part in supporting Orwell''s ambition to deliver clear, accurate and meaningful information across our Housing services. You will work collaboratively to provide high quality administration, reporting and analysis, while managing and maintaining housing related databases and records. You will also help ensure the accuracy and integrity of customer, charges and performance data. What you''ll be doing: Communicate effectively with colleagues and customers, focusing on data, information services, utility management, rent and service charge information, reporting and statistical analysis. Support the collation and submission of regulatory data and statistical returns, ensuring accuracy and compliance, and respond to requests from local authorities, external agencies and partners. Assist with implementing accommodation charges in line with legislation, regulations, landlord responsibilities and Orwell''s policies, including appropriate communication with residents. Support financial coding of service charge related and utility invoices, investigate queries, and record information to support annual rent and service charge reviews. Maintain and update housing management ..... full job details .....