Housing Support Worker

BDS is seeking a compassionate, dedicated Housing Support Worker in the Middlesborough area working across Stockton and Durham -and the role is to assist individuals in securing and maintaining suitable accommodation. The role involves providing guidance, mentoring, and practical support to clients facing housing challenges.

This is a part time, temporary role -with the potential to go permanent to start asap to work 20 hours per week Monday to Friday

Pay starts from -13.60 PAYE plus holiday pay or -17.19 Umbrella

Duties

• Offer personalised support and mentoring to clients, helping them develop skills for independent living
• Assist clients with housing applications, tenancy agreements, and related documentation using organisational skills
• Provide guidance on accessing local services, including healthcare, employment, and social support networks
• Conduct regular check-ins to monitor client wellbeing and address any emerging needs or concerns
• Deliver excellent customer service by maintaining a respectful, empathetic approach at all times
• Support clients in developing life skills such as budgeting, organisation, and communication skills

Criteria:

• Proven experience in mentoring or supporting vulnerable individuals is desirable
• Strong communication skills in English, both written and verbal
• Excellent organisational skills with the ability to manage multiple cases efficiently
• Able to work independently as well as part of a team
• Driving licence and own vehicle.
• Experience/Knowledge of social housing is advantageous but not essential