Housing Support Officer

We are recruiting on behalf of a respected housing association in Leicestershire for a Housing Support Officer to join a supported accommodation service in Leicester. This is a temporary opportunity with an immediate start, offering part-time hours (28 per week) and the potential to apply for a permanent role. This is a frontline, customer-facing role within a small supported housing scheme, working with individuals who are homeless or at risk of homelessness, including those with complex needs. Key Responsibilities of a Housing Support Officer:Provide day-to-day frontline support to residents within supported accommodationCarry out routine health and safety checks across the schemeSupport residents with housing applications and move-on plans into independent accommodationWork closely with local authority housing teams on referrals and placementsSupport individuals with complex needs, including substance misuse, mental health challenges, and offending historiesMaintain accurate and up-to-date support plans and case notesConduct regular keywork sessions and risk assessments with residentsSupport residents to develop independent living skills (e.g. budgeting, tenancy sustainment, accessing services)Manage low-level tenancy-related issues, including rent awareness and property upkeepRespond appropriately to incidents, safeguarding concerns, and anti-social behaviourLiaise with external agencies and support services to coordinate holistic supportOffer flexible cover across ..... full job details .....