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Permanent

Housing Support Officer

Niyaa People Ltd
Leicester
money-bag £30500/annum
Posted: 24 October 2026 (2 days ago)
Closing date: 22 November 2026
Ref: 225761609

We are recruiting on behalf of a leading supported housing provider for an experienced Supported Housing Officer-to join a specialist accommodation-based service supporting individuals experiencing homelessness and multiple disadvantage.

This is an excellent opportunity for a compassionate and experienced professional to help vulnerable individuals overcome barriers, develop independent living skills and achieve positive, sustainable outcomes.

Key responsibilities

  • Provide person-centred, trauma-informed support to individuals with complex needs, including mental health difficulties, substance misuse and offending histories.
  • Develop and review support plans and risk assessments to promote independence, safety and wellbeing.
  • Support residents with tenancy sustainment, budgeting, rent management and accessing benefits.
  • Help residents access specialist services, including mental health, drug and alcohol support.
  • Carry out accommodation inspections and promote safe, sustainable living environments.
  • Maintain accurate case records and work collaboratively with local authorities, probation, housing providers and other partner agencies.
  • Support residents to access suitable move-on accommodation and progress towards independent living.
  • Maintain high standards of safeguarding and promote a strengths-based, non-judgemental approach.
Essential requirements
  • Significant experience supporting individuals experiencing homelessness, multiple disadvantage or complex needs.
  • Experience within supported housing or another accommodation-based service.
  • A strong understanding of housing management, rent arrears, tenancy sustainment and move-on options.
  • Experience completing support plans and risk assessments.
  • Knowledge of safeguarding, trauma-informed practice and harm reduction.
  • Excellent communication, organisational and IT skills.
  • A full UK driving licence and access to a vehicle for business use, as required.
  • Willingness to undertake an Enhanced DBS check.
Interested?If you have a background in supported housing and are passionate about helping vulnerable people achieve greater independence, we would love to hear from you.
(url removed)
(phone number removed)
Apply today by submitting your CV to discuss this opportunity further.

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