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Temporary

Housing Support Officer

Nottingham
money-bag £22.23/hour
Posted 2 days ago

Housing Support Officer

  • Location: Nottingham, covering Nottingham, Kirkby and a small part of Chesterfield - must hold full UK driving licence and have own vehicle
  • Job Type: Temporary (Maternity Cover - 12 months)
  • Salary: -22.23 per hour (Umbrella)

We are seeking a Housing Support Officer for a temporary maternity cover role based in Nottingham. This position requires a proactive individual who can drive and manage resources effectively across services within the area, ensuring compliance with contractual, regulatory, and business requirements while delivering excellent, personalised services to customers.

Day-to-day of the role:

  • Support the development and management of housing services, enhancing the profile and offerings to customers.
  • Assist in the development, delivery, and reporting on team plans for designated service areas to ensure high-quality service delivery.
  • Promote and embed the organisation''s vision and culture within core areas of responsibility to enhance reputation in the marketplace.
  • Manage the scheduling and deployment of team members to achieve optimum support levels for customers and provide a cost-effective staffing model.
  • Lead services adhering to business standards, policies, processes, and procedures.
  • Recruit, induct, develop, and manage the performance of staff to deliver cohesive, high-performing teams.
  • Manage Supported Housing by providing efficient and high-quality housing services, handling pre-tenancy assessments, sign-ups, and new tenant visits.
  • Take the lead on managing anti-social behaviour (ASB) cases, drawing support from specialist teams where needed.

Required Skills & Qualifications:

  • Strong knowledge of the supported housing, health, and social care sectors, including best practices in care and support delivery.
  • Housing Management experience with knowledge of legislation, contractual frameworks, and best practices.
  • Demonstrable experience working across multi-disciplinary teams.
  • Well-developed communication skills, capable of building and sustaining working relationships with key stakeholders.
  • Strong report writing skills and a good standard of written business English.
  • Understanding of the needs and difficulties faced by vulnerable customers and up-to-date knowledge of safeguarding.
  • Good planning, organising, prioritisation, and administration skills.
  • Good IT literacy skills.

To apply for this Housing Support Officer position, please submit your CV detailing your relevant experience

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