Housing Support Officer

Housing Support Officer (HSO)

Location: Peterborough
Salary: -29,120 per annum
Hours: 40 hours per week

We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed.

A full UK driving licence and access to a vehicle is essential.

• Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills
• Carry out regular reviews, risk assessments, and support planning
• Deliver crisis intervention and respond to safeguarding concerns
• Support access to external services such as healthcare, employment, and training
• Conduct property inspections and report maintenance or safety issues
• Assist with tenant move-ins, inductions, and void management
• Maintain accurate records and respond to tenancy issues or low-level ASB
• Ensure compliance with safeguarding, housing legislation, and service standards

• Experience in supported housing or working with vulnerable adults
• Knowledge of housing, benefits, and safeguarding
• Strong communication and organisation skills
• Ability to manage a caseload effectively
• Enhanced DBS (or willingness to obtain)
• Full UK driving licence and access to a vehicle

Desirable:

• Level 3 qualification in Health & Social Care or Housing
• Experience in homelessness or support services

Join a service that makes a meaningful difference in people's lives every day.