Housing Standards Support Officer (Hybrid)

Housing Standards Support Officer (Hybrid) needed in Esher, £18.23ph PAYE - Reference: OR108436- Week 1: 100% in office- Week 2 onwards: 2 days remote, 3 days district/officeYou will be responsible for providing comprehensive administrative and operational support to the Housing Standards team, ensuring the smooth day-to-day operation of the service.The team delivers a range of functions aimed at improving housing conditions, supporting vulnerable residents, and ensuring compliance with housing standards across the borough. The team''s work extends to the mandatory licensing of housing in multiple occupation (HMO), bringing empty homes into use and meeting our responsibilities under the Renters Rights Act.We are seeking an organised and proactive administrator to support the Housing Standards responsible for handling public enquiries, maintaining accurate records, and triaging housing hazards under the Housing Health and Safety Rating System (HHSRS). The role involves administering HMO licensing applications, renewals, and variations, ensuring compliance with housing legislation, managing high volumes of casework, maintaining up-to-date systems, and responding professionally to landlords, tenants, and partners, while providing efficient administrative support to ensure the effective delivery of licensing and wider housing enforcement services.The main purpose of the role:To act as the first point of contact for enquiries to the Housing Standards Team, responding to queries ..... full job details .....