Housing Solutions Officer

A reputable Local Authority is seeking an experienced Housing Solutions Officers to join its Housing Register Team. This is an excellent opportunity for housing professionals with experience in housing allocations, housing register assessments, or housing options to join a busy and supportive team delivering an essential frontline housing service.Rate: £ per hour PAYELocation: Greater LondonContract: Interim ContractWorking Pattern: Hybrid Working - 2 to 3 Days Per Week Office-BasedWorking within the Housing Register Team, you will manage a varied caseload of housing register applications, ensuring applications are assessed accurately, fairly, and in accordance with housing legislation and the Council''s Allocation Scheme.Key ResponsibilitiesManage a caseload of housing register applications from initial application through to final decision.Assess eligibility and housing need in line with Part VI of the Housing Act 1996 and local allocation policies.Verify supporting documentation and carry out detailed application assessments.Make informed and legally compliant decisions on housing register applications.Provide advice and guidance to applicants regarding housing register applications and eligibility.Respond to enquiries via telephone, email, written correspondence, and face-to-face appointments.Support reception services on a rota basis, delivering excellent customer service to residents.Maintain accurate case records and update housing management systems.Liaise with ..... full job details .....