Housing Solutions Officer

We''re working with a busy local authority to recruit an experienced Housing Solutions Officer. This is a frontline role within the Housing Needs service, providing advice, assessments, and tailored interventions to prevent and relieve homelessness in accordance with the Housing Act 1996 and the Homelessness Reduction Act 2017. You''ll be joining a dedicated and proactive team committed to delivering person-centred support and sustainable housing solutions for individuals and families at risk of homelessness.The Role Manage a varied caseload, carrying out detailed housing assessments and making lawful decisions under relevant housing legislation. Create and review robust, legally compliant Personalised Housing Plans, identifying prevention and relief actions to achieve positive outcomes. Provide accurate and practical housing advice, including options such as private rented housing, supported housing, and tenancy sustainment measures. Liaise with internal teams, external agencies, landlords, and voluntary sector partners to secure suitable housing solutions. Maintain accurate, up-to-date case records, ensuring compliance with statutory timescales and service standards. Apply a trauma-informed, person-centred approach in all interactions with applicants. Participate in the out-of-hours duty rota as required.Key Requirements Proven experience working in a Housing Options or Homelessness role within a local authority or similar setting. Strong understanding of the ..... full job details .....