Housing Solutions Officer

4Recruitment Services are seeking a dedicated and compassionate Housing Solutions Officer Advice and Assessment to join a frontline housing service in Huddersfield.This is an excellent opportunity for someone with housing knowledge and strong customer service skills who wants to support individuals and families facing housing difficulties.As a Housing Solutions Officer, you will play a key role in preventing homelessness wherever possible, providing advice and guidance to customers and assessing their housing needs. You will work closely with colleagues and partner agencies to identify appropriate solutions and ensure customers receive the support they need.DUTIES AND RESPONSIBILITIES INCLUDE: Prevent homelessness wherever possible through early intervention and determine whether the Council has a statutory duty where homelessness cannot be prevented.Carry out homelessness assessments and make appropriate decisions in line with relevant housing and homelessness legislation.Deliver frontline services and participate in a team duty rota, providing advice and assistance to customers who are homeless or at risk of homelessness.Prepare written communications for customers and other relevant parties.Support individuals with complex needs and vulnerabilities, demonstrating tenacity and perseverance when managing challenging behaviours.Assess housing needs in accordance with Kirklees Council s Allocations Policy.Maintain accurate and up-to-date case notes and records.Refer customers ..... full job details .....