Housing Solutions Assistant - Housing

Housing Solutions Assistant - HousingLocation: Lynton House, Ilford, IG1 1NYContract: Temporary (12 Weeks)Start Date: 13 April 2026Hours: 36 hours per week (3 days in the office)Rate: £16.79 per hour (PAYE)IR35 Status: InsideAbout the RoleRedbridge Council is seeking a motivated and customer-focused Housing Solutions Assistant to join the Housing Solutions team. This role sits at the forefront of homelessness prevention, working directly with vulnerable households to provide housing advice, statutory assessments, and practical solutions in line with the Housing Act 1996 and the Homelessness Reduction Act 2017.You will undertake a structured training programme, developing the skills to handle a range of cases-from early intervention to complex cases that may involve judicial review or ombudsman enquiries. This is an excellent opportunity for someone looking to build a career in housing, homelessness prevention, or local government.Key ResponsibilitiesConduct statutory assessments for households approaching the Council in housing needDevelop and issue Personalised Housing Plans following detailed interviewsProvide proactive housing advice on tenure, eviction, repairs, rent arrears, and housing optionsWork collaboratively with customers to prevent homelessness and explore alternatives such as private renting, shared ownership, and supported housingMaintain accurate electronic records and case files in line with statutory requirementsLiaise with internal teams, landlords, ..... full job details .....