Housing Services Manager

Housing Services Manager£50,000 to £55,000 (Depending on experience)Burton upon TrentPermanent, Full Time If you care about helping people, join us in transforming lives, homes and communities. We are driven to make a difference to people''s lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive. We are looking for a Housing Services Manager to support the Head of Housing in making a significant and effective contribution to both the organisation and our customers, ensuring that it is well positioned to achieve its vision, current and future business, operational plans and performance targets. This is a leadership role, both within our Housing Directorate and operating across the wider organisation, shaping and driving excellent housing management services, best practice, with the value of meaningful customer feedback to drive improvements. Delivering the Group''s strategies that underpin our Housing services to achieve outstanding standards of service, maximise income and make a lasting difference to our customers and communities. You will also be required to:Lead Housing Services and all housing services touchpoints, including collaborative working with our Assets, Tenancy Sustainment and Customer Engagement Teams. Anticipate and meet regulatory requirements and changes relevant to the services. Lead the Consumer Standard gap analysis of the relevant housing areas. Report ..... full job details .....