Housing Services Manager

Housing Services ManagerNorthampton Contract Rate: £40.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 months Extension Potential: Subject to requirements Working Hours: 37 hours per weekRole SummaryWe are currently recruiting for an experienced Housing Services Manager to join a busy local authority housing team in Northampton on an initial 3-month contract.The successful candidate will be responsible for the operational management of housing services, overseeing tenancy management, rent collection, estate services, tenancy enforcement and tenant engagement while ensuring the delivery of high-quality, customer-focused services.What You Will Do as a Housing Services Manager Lead and manage housing management teams, overseeing tenancy and leasehold management, estate services, rent collection, arrears recovery and tenancy enforcement. Drive service performance and continuous improvement, ensuring housing services meet statutory requirements, regulatory standards, financial targets and customer satisfaction objectives. Oversee complex tenancy management matters, including anti-social behaviour, tenancy breaches, possession proceedings, safeguarding concerns and support for vulnerable residents. Manage housing income services, implementing effective rent collection and arrears prevention strategies while monitoring budgets, performance indicators and service delivery targets. Work closely with senior management, internal departments and external ..... full job details .....