Housing Service Manager

Your new company You will be joining a growing supported housing provider that delivers safe accommodation and person-centred support to individuals with a range of housing and support needs. The organisation is committed to delivering high-quality services that promote independence, tenancy sustainment and positive outcomes for residents. As its services continue to develop, the provider is looking to strengthen its relationships with local authorities, charities, homelessness services and other commissioning partners.Your new role As Service Manager, you will provide operational and strategic leadership across the organisation''s Supported Exempt Accommodation Service. You will oversee service quality, performance and compliance, ensuring residents receive meaningful housing-related support and that accommodation is managed safely, effectively and consistently. A significant focus of the role will be strengthening and diversifying the service''s referral pathways. You will build productive relationships with local authority housing options and homelessness teams, charities, voluntary organisations and commissioners, developing sustainable professional referral routes alongside existing self-referral arrangements.You will review and improve referral, assessment and placement processes, ensuring eligibility criteria are clear, referrals are assessed consistently and placements are appropriate for each individual''s needs and level of risk.Further responsibilities will ..... full job details .....