Housing Repairs And Maintenance Operations Manager

Housing Repairs & Maintenance Operations Manager Required To Work With Leading And Highly Reputable Housing Association based in the Nottinghamshire Region.

My client requires a high experienced and professional housing repairs and maintenance operation manager to join their award winning maintenance division based in Nottinghamshire.

This is a great opportunity to shape how our client delivers responsive repairs, void refurbishments, and planned works across the Nottingham, Worksop and Newark area-ensuring every customer experience reflects the clients values of care, consistency, and accountability.

You''ll be the driving force behind a high-performing, multi-skilled team. You''ll lead with purpose, inspire a culture of ownership, and ensure our services are safe, efficient, and customer focused.

Your leadership will directly impact customer satisfaction, operational performance, and employee engagement-making a real difference in the communities we serve.

What you''ll be doing

• Leading and motivating a team of Locality Area Managers, In-Day Schedulers, and Trade Operatives
• Delivering high-quality customer-first services with right-first-time repairs and voids
• Embedding a culture of accountability, safety, and continuous improvement
• Managing budgets and resources effectively and delivering value for money
• Using data and insight to inform decisions and improve performance.
• Collaborating across Housing, Neighbourhoods, Commercial, and Asset teams to deliver a seamless, locality-based service

It is Essential that you''ll bring

• Strong technical knowledge of property maintenance and building compliance.
• Up-to-date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS
• Proven experience in leading teams and driving service improvements.
• A collaborative, inclusive leadership style with a focus on coaching and development
• An HNC/HND in Construction or Building Management (or working towards) and/or CIH Level 4

You''ll be measured on success by:

• 95% of repairs and voids completed within target.
• 85% first-time fix rate
• 95% customer satisfaction with repairs and estates
• Improvements delivered, cost-efficiency, and sustainability outcomes.

Job Details:

Salary: -59,693 per annum + Excellent Benefits

Location: Nottinghamshire (Nottingham, Newark & Worksop)

Hours: 40 hours per week

Holiday: 28 days holiday plus bank holidays.

Pension scheme: Matched with min contribution of 3% up to 6% so combined max would be 12%

Interested? Call Sam Hayes on (phone number removed) or email (url removed)

INDPS