Housing Register Officer

We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing.As a Housing Register Officer, you will play a key role in maintaining an accurate and fair housing register, assessing applications in accordance with housing legislation and the Council''s Allocations Policy, and providing excellent advice and support to customers throughout the application process.About the RoleYou will be responsible for assessing new housing applications, reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements.Key ResponsibilitiesAssess applications to join the housing register in line with housing legislation and the Council''s Allocations Policy.Verify applicant information, including identity, residency, income, medical information, and housing circumstances.Determine eligibility, qualification, and priority banding based on evidence and policy.Review changes in applicants'' circumstances and reassess applications where required.Communicate decisions clearly, providing advice on housing options and review rights where ..... full job details .....