Housing Register and Advice Officer

Housing Register and Advice OfficerLocation: Croydon, CR0 1EA (Hybrid Working) Contract: 3 Month Temporary Assignment (Possible Extension) Hours: 36 hours per week, Monday to Friday Pay Rate: 16.36 per hour PAYE Office Attendance: 3 days office-based, 2 days remote workingAre you experienced in housing needs, allocations, housing register assessments, or housing advice? We are recruiting for a Housing Register and Advice Officer to join a busy Housing Needs team, supporting residents by assessing housing applications, providing expert housing advice, and ensuring fair access to social housing opportunities.This is an excellent opportunity for a housing professional who is passionate about delivering high-quality customer service and supporting vulnerable residents through complex housing issues.The RoleAs a Housing Register and Advice Officer, you will be responsible for assessing applications to the housing register, determining eligibility and priority in line with housing legislation and allocation policies, and providing comprehensive housing advice to residents.Key responsibilities include:Assessing housing register applications and determining eligibility, priority, and banding.Verifying applications through evidence gathering, records checks, and liaison with internal and external partners.Providing housing advice and guidance to applicants, helping them understand their housing options and prospects.Managing medical priority assessments and coordinating relevant ..... full job details .....