Housing Options Officer

Housing Options OfficerLocation: Maidenhead (office attendance expected at least 1 day per week)Job Type: Temporary (ongoing until at least May)Hourly Rate: £17.09 PAYE / £19.07 Ltd/Umbrella (if you wish to be considered at a higher rate please advise on your submission, consideration will be made dependant on experience)We are seeking a dedicated Housing Options Officer for our local authority client to play a pivotal role in delivering affordable housing solutions and managing homelessness services effectively. This position requires a strong understanding of viability assessments and involves collaboration with our in-house legal team. The role includes office presence at least once a week and involves phone duty.Day-to-day of the role:Engage directly with customers to understand their housing needs, provide advice, and seek solutions.Deliver an effective and efficient Housing Options, Homelessness Prevention, and statutory Homelessness service.Provide first-class customer service, ensuring high satisfaction by resolving housing issues.Conduct outreach visits at various locations including homes, prisons, and hospitals as per documented procedures.Explore all housing options to prevent homelessness and assess homelessness applications within Part VII of the Housing Act 1996.Provide expert advice to stakeholders and customers, particularly those in the private rented sector, to prevent homelessness.Investigate landlord/tenant disputes, gather evidence, and prepare for ..... full job details .....