Housing Options Officer

Housing Options Officer Homeless Services Birmingham / Solihull £26.50 Umbrella Full-Time Hybrid Temp Are you passionate about preventing homelessness and supporting vulnerable individuals? We are working with a well-established housing provider seeking an experienced Housing Options Officer to join their Homeless Services team on an interim basis. This is a hybrid role, combining office-based, home working, and community-based support. Vacancy Brief Role: Housing Options Officer Contract: Interim (initial short-term assignment) Hours: Full time Monday to Friday Working Pattern: There is no WFH. it is likely the successful candidate will be out in the district or in the office on average 4 days a week Location: Birmingham / Solihull (office, home and community-based working) Pay Rate: £26.50 Umbrella Compliance: DBS not required Travel: Full UK driving licence and access to a vehicle essential Key Responsibilities Provide frontline housing advice to individuals and families at risk of homelessness Assess applications in line with the Housing Act 1996 and Homelessness Reduction Act 2017 Manage a caseload from initial contact through to resolution, including complex cases Develop personalised housing plans focused on prevention and relief of homelessness Secure suitable accommodation options including temporary and long-term housing Conduct home visits, office interviews, and attend multi-agency meetings Support vulnerable clients with a range of needs including mental ..... full job details .....